Payment Policy

Effective Date: 31st December 2024

At SummitHato.com, we aim to provide a seamless and secure payment experience to our customers. This Payment Policy outlines the terms and conditions governing payments made on our website. By purchasing products from SummitHato.com, you agree to the terms outlined in this policy.

1. Payment Methods

We accept a variety of secure payment methods for your convenience. You may choose from the following options when making your purchase:

  • Credit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover.
  • Debit Cards: Debit cards with a Visa or MasterCard logo are also accepted.
  • PayPal: For your convenience, we also accept payments via PayPal.
  • Gift Cards: We accept SummitHato.com gift cards, which can be used for full or partial payments.
  • Apple Pay and Google Pay: We support mobile payment systems like Apple Pay and Google Pay for easy, fast, and secure transactions.

All payments are processed through secure, encrypted payment gateways to protect your personal and financial information. SummitHato.com does not store any of your credit card details, ensuring that your data remains safe.

2. Pricing and Currency

All prices listed on SummitHato.com are in USD (United States Dollar) unless otherwise stated. Prices are subject to change without notice, but you will always be charged the price at the time of your purchase.

  • Taxes and Fees: Sales tax will be applied to orders based on the shipping destination, as required by state law. If applicable, the tax amount will be clearly displayed at checkout. The final price will include any applicable taxes and shipping fees.

  • Shipping Fees: Shipping costs are calculated at checkout based on the delivery address, the shipping method selected, and the weight of the items in your order. We offer various shipping options, including standard, expedited, and express shipping.

  • Discounts and Promotions: We may offer discounts and promotional codes from time to time. These discounts can be applied at checkout to reduce the total cost of your order. Please note that certain discounts or promotional offers cannot be combined with other offers unless specified.

3. Order Processing

Once your payment is authorized, your order will be processed. Payment authorization typically occurs in real-time during checkout. Once we verify your payment, we will begin processing your order. You will receive an order confirmation email outlining the details of your order.

  • Pending Payments: If a payment fails to process (e.g., due to insufficient funds or incorrect information), your order will not be completed until the issue is resolved. We may contact you for further clarification.

  • Order Modifications: Once an order is placed, it may be difficult to make changes due to our efficient order processing system. If you need to modify or cancel an order, please contact our customer support team immediately. While we will do our best to accommodate your request, changes may not be possible if the order has already been processed or shipped.

4. Security

We understand the importance of security when making online payments. SummitHato.com uses the latest encryption technology (SSL) to ensure that your payment details are securely transmitted. We work with reputable payment processors and do not store your sensitive payment information on our servers.

To further protect your account, we recommend using strong passwords and ensuring that your account details are kept confidential. If you suspect any unauthorized access to your payment information, please contact us immediately.

5. Refunds and Cancellations

If you wish to cancel your order, please contact our customer support team as soon as possible. If the order has not been processed or shipped, we will cancel it and issue a full refund. Once an order is shipped, it can no longer be canceled, but you can initiate a return in accordance with our Refund and Return Policy.

  • Refund Processing: Once your return is received and inspected, your refund will be processed. Refunds will be issued to the original payment method used at the time of purchase. Refunds generally take 7-10 business days to appear in your account, depending on your payment provider.

6. Payment Disputes

If you file a chargeback or dispute a payment, we may restrict or cancel your future orders. Chargebacks can be costly and disruptive, so we encourage you to contact us directly for any payment issues before escalating the matter to your financial institution.

If you have any questions or concerns regarding payments or billing, please feel free to contact our support team.

Contact Us

For any questions or concerns regarding our Payment, please contact our customer service team: