Effective Date: 31st December 2024

 

 

Introduction

At SummitHato.com, we value and prioritize your privacy. This Privacy Policy describes how we collect, use, protect, and disclose information about you when you visit our website, place an order, or interact with our services. By using SummitHato.com, you agree to the terms and practices outlined in this policy. Please read it carefully to understand how your personal data is handled.

 

Information We Collect

We collect both personal and non-personal information when you interact with our site. This includes information such as:

 

Personal Information

 

Personal Identifiable Information (PII): When you place an order, register an account, or subscribe to our newsletter, we may collect personal details such as your name, email address, shipping address, billing information, and phone number.

Payment Information: We collect billing information necessary for processing payments (e.g., credit card numbers), but we do not store this sensitive information on our servers. Payment processors handle such details securely.

Non-Personal Information

 

Browsing Information: This includes your IP address, browser type, device type, operating system, and pages you visited. This data is used to optimize website performance, improve your experience, and provide targeted advertisements.

How We Use Your Information

We use the information we collect from you for several purposes:

 

Order Fulfillment and Services

We use your personal details to process and fulfill orders, deliver products, and provide customer support. We may also send you transactional emails regarding your orders, such as order confirmations, shipping updates, and customer service messages.

 

Customer Communication

Your contact details may be used to communicate with you about promotions, product updates, newsletters, or special offers. You can opt out of these communications at any time by following the unsubscribe link in the emails or contacting us directly.

 

Improvement of Website and Services

We use data related to your browsing activities to enhance our website’s design, user experience, and functionality. This data helps us tailor content, make recommendations, and personalize your shopping experience.

 

Marketing and Promotions

We may use your data to send targeted ads via email or on third-party platforms (such as Google and Facebook) based on your interests. We respect your preferences and provide options to opt out of such marketing communications.

 

How We Protect Your Information

At SummitHato.com, we take your security seriously. We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

 

Encryption

We use industry-standard encryption protocols (SSL certificates) to encrypt sensitive information, such as payment details, during transmission.

 

Secure Payment Processing

All payment transactions are processed by third-party payment gateways that are compliant with the Payment Card Industry Data Security Standard (PCI DSS).

 

Regular Audits

We conduct regular security audits to ensure that our website and payment processing systems remain secure.

 

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you choose to delete your account or request to withdraw consent, we will retain certain records for a period as required by law or for legitimate business purposes.

 

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted partners under the following circumstances:

 

Service Providers

We share your data with third-party companies that provide essential services, such as payment processors, shipping partners, and email service providers. These companies are required to protect your data and use it only for the purposes of providing services on our behalf.

 

Legal Compliance

We may disclose your information when required by law, court order, or government regulations.

 

Your Rights and Choices

As a customer, you have the following rights regarding your personal data:

 

Access and Correction

You have the right to access and update your personal information stored with us. You can log in to your account or contact us for assistance.

 

Opting Out of Communications

If you no longer wish to receive promotional emails, you can unsubscribe by following the instructions at the bottom of any email or contacting us.

 

Data Deletion

You have the right to request the deletion of your personal data. Please note that this may affect your ability to use some features of the website, such as order history and account management.

 

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us analyze website traffic, remember your preferences, and improve functionality.

 

You can control cookie settings through your browser. However, disabling cookies may impact the website’s functionality.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your privacy.

 

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

 

Street: 1406 NE 28th Ave, Gainesville, Florida

Phone number: (352) 240-6064

Email: info@summithato.com

Website: summithato.com